TERMS & CONDITIONS

Welcome to Gamila Secret website - http://www.gamilasecret.com

This website is operated by Gamila Secret (Gamila Soap B.V.) based in The Netherlands. Throughout the site, the terms ‘we’ and ‘us’ and ‘our’ refer to Gamila Secret (Gamila Soap B.V.).

By accessing or using the Website, you are acknowledging that you have read, understood and agree without limitation, to be bound by these Terms and Conditions. If you do not agree at all the terms and conditions of this agreement, then you may not access the website or use any services. Please also review our Privacy Policy posted on this site. These Terms of Service apply to all users of this site including without limitation users who are browsers, vendors, customers, merchants and contributors of content.

If we update our Terms and Conditions, it will be written at the bottom of the terms and conditions with the date of the last update.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least over the age of 18 years old, with a valid credit card issued that you (client) holds in his name. To place an order on the site, the customer will be required to provide details, such as first name, last name, email address, city, shipping address and mobile phone number.
The company may request additional details from the customer, At the time of purchase, the customer will provide the credit card and ID number of the credit card holder.
Credit card details and ID numbers are not kept in the Company’s records.

Approval of the purchase process is also dependent on the availability of the product purchased in the company’s inventory and can be supplied at the required delivery date, even if the product is still in stock on the site until the date of the purchase.
The company not obligated to sell the product and the purchaser will not have any claim and/or claim in this matter in respect of any direct or indirect damage caused to the purchaser or to a third party.

The site management will inform the purchaser of the unavailability of the product in stock and offer to replace the product with another product in the company’s stock.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach of violation of any of the Terms will result in an immediate termination of your service and sue for legal actions.

Intellectual Property

Everything on or used regarding our Site, including but not limited to Galilee’s or Gamila or Gamila secret name and logo, product images and description, the selection and arrangement there if and all software belongs to or licenses to Gamila Secret and is protected by the Dutch and international laws, including laws governing copyrights and trademarks. Permission is granted to electronically copy and to print in hard copy portions of the sites for purpose of placing an order with Gamila Secret or for non-commercial uses.

You may not use any data mining, robots or similar data gathering and extraction tools on the Sites or frame any portion of the Sites.

Product of Service

The products and services available on the Website, and any samples thereof we may provide to you are for personal use only. All description of products or product pricing is subject to change at any time without notice.

The website management will be able to cancel a transaction or a sale in a whole or in a part that may result in the violation of Terms and Conditions of the following:

  • You may not sell or resell to any third party or any of the products or services, or samples that you purchase or otherwise receive from us.
  • If the transaction or a sale was accompanied by illegal activity by the purchaser and/ or any of them and/ or any third party.

*Notice of the cancellation shall be given to the buyers by telephone or in writing to the email address indicated at the time of registration for sale.

All products or services should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.

Limitation of Warranties

The site’s management and/or anyone acting on its behalf shall not be responsible for and shall not bear any direct, indirect, consequential or special damage caused to the user or to a third party as a result of use or purchase through the site.

Or loss of profits caused for any reason, at which time the site management reserves the right to cancel the specific purchase by written notice of the transaction. In addition, the Purchaser shall be solely responsible for the maintenance and service required for the Product purchased by him through the Website, unless otherwise stated.

If a mistake is made in the description of the product, it will not be binding on the suppliers and/or the management of the site. The product images on the site are intended for illustration purposes only and there may be differences between the images presented on the site, some or all of them, and the products sold.

It should be noted that the products that Gamila produces are manufactured manually, and therefore there may be certain differences between what is presented on the site and what the customer receives in terms of colour or external appearance of the product itself.

Copyright Ownership

The Site contains copyrighted material, trademarks and other proprietary information, including comments, articles, information, catalogues, brochures, data, text, software, photos, video and graphics (“Content”). Gamila Secret owns the intellectual property rights, title and interest in the website and material on the website

This website is for your personal and non-commercial use. You may view, use for caching purposes only, and print pages from the website for your own personal use. Accordingly, you are not allowed to reproduce material from this website: copy, republish, transfer, sell or re-sell any information or services from the website.

Collection Of Information

To place an order on the site, the customer will be required to provide details for the completion of the transaction such as First name, last name, email address, city, shipping address and mobile phone number.

The seller may request additional details from the customer. Makes the purchase and the identity card number of the credit card holder. The credit card details and ID numbers are not kept in the company’s records.

Delivery / Shipping Policy

The site management and/or the suppliers will deliver the products purchased at the site to the address in the country of the used Webshop, as the address was entered at the time of the purchase. Shipment will be sent by PostNL post to the address given by the purchaser.

The product will arrive within a reasonable period (approximately 7 business days, this is without potential delay of custom clearance).

The management of the site and/or the suppliers are not responsible for any delay or delay in supply and/or non-supply caused because of force majeure and/or events not under their control, including strike and so forth.

It is hereby clarified that in each purchase, the customer will receive the product he purchased or his entire money back if he did not receive the product unless the receipt of the product is for a reason not related to mistakes made by the company, but by mistake made by the customer. For example, if the customer gives the wrong address, he/she will be the one to pay the costs of the return shipping and the necessary handling fees.

Return, Refund, Exchange Policy

Will enable the cancellation of a transaction and the return of products purchased through the site within 14 days from the date of their receipt with the customer, sealed and packed in their original packaging, and without any opening or use marks.

For these products, a cash refund will be given less shipping costs, whichever is lower. If the Company has additional costs, such as cancellation fees to the credit company, these costs will be deducted from the amount of the credit that will be available to the customer.

If the customer wishes to transport the returned product to the site management, the transportation will be done by him and at his own risk. The site management does not handle the transportation of the products returned to it.

Upon receipt of the returned product at the offices of the site’s management and/or the supplier, a review of the product will be conducted, and if it is found to meet the terms of return, the customer will be credited in accordance with the provisions of these regulations.

The right to cancel the transaction and the return of the products will not be given in the following cases if the product is “Passive Goods” as defined in the Consumer Protection Law, i.e. a product that cannot be used again or provided to another consumer. Therefore, the customer must preserve the product under the appropriate conditions to return it. In addition, there is no right to cancel a product that is created and/or commissioned specifically for the customer.

The cancellation results do not detract from the supplier’s right to claim damages because the value of the asset has decreased because of a significant deterioration in his condition.

Privacy Policy

In using this website, you are deemed to have read and agreed to the following privacy policy:
The following terminology applies to these Privacy Statements and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company; Gamila Secret (Gamila Soap B.V.) “Party”, “Parties”, or “Us”, refers to both the Client and our company; Gamila Secret (Gamila Soap B.V.) or either the Client or ourselves. In accordance with and subject to, prevailing Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Confidentiality

The site with SSL certificate and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be regarding the provision of agreed services and products.

*The English version of these terms and conditions is the prevailing version of your purchase.

*Do you have any questions, suggestions or complaints concerning your order, your purchase these terms of conditions, or if you desire to contact Gamila Secret for any reason, please do so by email: info@gamilasecret.com.

April 2018